These Terms & Conditions govern your use of atlaswordz.com and the translation services we provide. By using our site or placing an order, you agree to be bound by these terms in full.

Please read them carefully before using our services. If you have any questions, you can reach us at [email protected].

Last updated: 23rd September 2026.

About Us

Atlas Wordz is operated by [ADD: company legal name], a company registered in [ADD: jurisdiction].

Services We Provide

We offer document translation services across a range of language pairs. Our translations are carried out by experienced translators and are available in two formats:

• Standard translations, suitable for personal use, internal business documents, and general reference.

• Certified translations, which include a signed certificate of accuracy and may be accepted by institutions such as government agencies, universities, courts, or embassies.

Important: While we take great care to ensure accuracy, we cannot guarantee that any translation will be accepted by a specific institution, government body, or organisation. Requirements vary between institutions, and it is your responsibility to check with the receiving organisation whether the translation format we provide will meet their needs.

We do not guarantee that any translation will be completely free from errors. All translations are subject to reasonable professional standards, and any issues will be addressed in accordance with our Refunds & Cancellations policy.

How to Use the Site

You may browse atlaswordz.com without creating an account. To place an order, you will need to provide your name, email address, and payment details.

By using this site, you agree:

• Not to upload or submit any content that is unlawful, defamatory, obscene, or infringing on the rights of others.

• Not to attempt to disrupt, damage, or interfere with the functionality of the site.

• Not to use the site for any fraudulent or harmful purpose.

We reserve the right to refuse service or cancel orders at our discretion if we believe these terms have been violated.

Age Restrictions

You must be at least 18 years old to use this site and place an order. By placing an order, you confirm that you meet this requirement.

How to Place an Order

To request a translation:

1. Upload the document you wish to have translated.

2. Select the source and target languages.

3. Choose whether you require a standard or certified translation.

4. Select your preferred turnaround time.

5. Review the price and proceed to payment.

Once your order is confirmed and payment is received, your document will be assigned to a translator. You will receive a confirmation email with your order details.

By placing an order, you confirm that you have the right to submit the document for translation and that the document does not contain any unlawful or prohibited content.

Payment

All orders must be paid in full at the time of purchase. We accept payment by debit card and credit card.

Prices displayed on the site are in the currency the user selects at the time of purchase.

Once payment is processed, you will receive a receipt by email. You will see ATLASWORDZ as your billing descriptor on your bank statement.

Delivery

Your completed translation will be delivered to you by email once the work has been completed. Delivery times are based on the turnaround option you select when placing your order.

We aim to meet the stated turnaround time in all cases. However, delivery times are estimates and may occasionally be delayed due to factors beyond our control, including document complexity, file quality, or unexpected operational issues. We will notify you if a delay is expected.

You are responsible for ensuring that the email address you provide is correct and that you are able to receive attachments. If you do not receive your translation, please contact us and we will resend it.

Refunds & Cancellations

Cancellations: You may cancel your order at no charge if you contact us before work has begun on your translation. Once a translator has started working on your document, the order cannot be cancelled.

Refunds: If you believe the completed translation does not meet the agreed specifications, you may request a review within 14 days of delivery. All requests must be submitted in writing to [email protected] and must clearly describe the issue and specify where revisions are required.

We will review your request and, if the issue is valid, we will:

• Provide a revised translation at no additional cost, or

• Issue a partial or full refund, depending on the nature of the issue.

Refund requests based solely on personal preference, a change of mind, or dissatisfaction with the institution's acceptance of the translation (where acceptance is outside our control) will not be granted.

Data Protection & Confidentiality

We take the security and confidentiality of your documents seriously. All uploaded files are handled in accordance with our Privacy Policy, which sets out how we collect, use, store, and protect your personal information.

We use secure systems to store and transmit your documents. However, no system is completely immune to risk. By using our services, you acknowledge that you are submitting documents at your own risk.

We will not share your documents or personal information with any third party except where necessary to provide the translation service (for example, assigning your document to a translator) or where required by law.

Intellectual Property Rights

All content on this site, including text, graphics, logos, and design, is owned by [ADD: company legal name] or our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or use any part of this site for commercial purposes without our prior written consent.

When you submit a document for translation, you retain all intellectual property rights in the original document. We claim no ownership over your content. However, by submitting a document, you grant us a limited licence to reproduce and use the document solely for the purpose of providing the translation service.

The completed translation is provided for your use. You may not resell or redistribute our translations as your own work.

Limitation of Liability

To the fullest extent permitted by law, [ADD: company legal name] and its directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with your use of this site or our services, including but not limited to loss of profits, data, or business opportunities.

Our total liability to you for any claim arising out of or related to these terms or the services we provide shall not exceed the amount you paid for the relevant translation service.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be lawfully excluded or limited.

Warranty Disclaimer

Our translation services are provided on an "as is" and "as available" basis. We do not warrant that:

• The translation will be completely free from errors or omissions.

• The translation will meet the specific requirements of any institution, government body, or third party.

• The site will be uninterrupted, secure, or error-free.

We make no representations or warranties, express or implied, regarding the accuracy, reliability, or suitability of our services for any particular purpose.

Indemnity

You agree to indemnify, defend, and hold harmless [ADD: company legal name] and its directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the site or services.

• Your breach of these terms.

• Your submission of any unlawful, infringing, or prohibited content.

Account Usage

If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.

You must notify us immediately if you suspect any unauthorised use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of the site or services after any changes have been made constitutes your acceptance of the new terms.

Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of [ADD: governing jurisdiction].

Any disputes arising out of or in connection with these terms or the services we provide shall be subject to the exclusive jurisdiction of the courts of [ADD: governing jurisdiction].